Terms of service

Terms and Conditions of Use

This website is operated by LUCMARAUR LLC. Throughout this site, the terms "we," "us," and "our" refer to LUCMARAUR LLC. LUCMARAUR LLC provides this website — including all information, tools, and services available on it — to you, the user, on the condition that you accept all terms, conditions, policies, and notices outlined here.

By visiting our website and/or making a purchase from us, you're engaging in our "Service" and agreeing to be bound by the following terms and conditions ("Service Terms" or "Terms"), along with any additional terms and policies referenced here or linked elsewhere. These Service Terms apply to everyone who uses the site, whether you're browsing, selling, purchasing, or contributing content.

Please read these Terms of Service carefully before accessing or using any part of this website. By using any part of the site, you agree to be bound by these Terms. If you don't agree with all the terms and conditions outlined here, you may not access the website or use any of its services. If these Terms are considered an offer, acceptance is strictly limited to these Terms of Service.

Any new features or tools added to our store will also be governed by these Terms of Service. You can review the most up-to-date version at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting changes to our website, and it's your responsibility to check this page periodically. Continuing to use or access the site after changes are posted means you accept those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer our products and services to you.

Part 1 – Terms of Use for Our Online Store

By accepting these Terms of Service, you're confirming that you meet the legal age of majority in your country, or that you're of legal age and have authorized any minor dependents in your household to use this site.
You agree to use our products only for lawful purposes and not to breach any laws applicable in your jurisdiction, copyright law included, while using the Service.
Sending worms, viruses, or any other harmful code through the Service is not permitted.
Violating these Terms in any way will lead to immediate termination of your access.

Part 2 – General Terms and Conditions

We may refuse service to any person, for any reason, at any time.
Keep in mind that content you submit (other than credit card details) might be sent unencrypted, which can mean (a) it travels across multiple networks, and (b) it may be altered to fit the technical needs of those networks or devices. Your credit card data, by contrast, is always encrypted in transit.

You agree not to copy, duplicate, sell, resell, or exploit any part of the Service or your access to it without first obtaining our written permission.

Headings throughout this agreement exist solely for ease of reading and don't affect how these Terms are interpreted.

Part 3 – Accuracy of Information

We take no responsibility for information on this site that turns out to be inaccurate, incomplete, or outdated. Everything here is meant for general informational purposes and shouldn't be your only basis for making decisions — check more current or authoritative sources when it matters. Using this site's content is entirely at your own risk.

Some material on this site may be historical in nature, offered strictly for reference and not necessarily reflective of current facts. We may update this site's content whenever we choose, though we're not required to, and keeping track of any such updates is up to you.

Part 4 – Changes to the Service and Pricing

We may change our product prices at any time without advance notice.
We're also free to alter or discontinue the Service, in whole or in part, without notice.
Neither you nor any third party can hold us liable for changes, price adjustments, suspensions, or discontinuation of the Service.

Section 5 – Our Products and Services

Some products or services may be available only through our website. These may be offered in limited quantities and can only be returned or exchanged in accordance with our Return Policy.

We've made every effort to accurately display the colors and images of our products in the store, but we can't guarantee that your monitor will display colors precisely as they appear in reality.

We reserve the right, though we're not obligated, to restrict sales of our products or Services to particular individuals, regions, or jurisdictions, and we may do so on a case-by-case basis. We also reserve the right to limit the quantities of any product or service we offer.

Product descriptions and pricing may be changed at any time, without notice, at our sole discretion. We may discontinue any product at any time, and any offer for a product or service on this site is void wherever prohibited by law.

We don't guarantee that any products, services, information, or other materials you purchase or obtain will meet your expectations, or that any errors in the Service will be fixed.

Section 6 – Keeping Your Billing Information Accurate

We reserve the right to decline any order placed with us, and may, at our sole discretion, limit or cancel the quantities purchased per person, household, or order — including orders placed under the same account, credit card, or matching billing/shipping address. If we change or cancel your order, we may try to reach you using the email, billing address, or phone number provided at checkout. We also reserve the right to restrict or reject orders that appear, in our judgment, to come from dealers, resellers, or distributors.

You agree to provide accurate, current, and complete purchase and account details for every order placed with us, and to keep this information updated — including your email address and credit card details — so we can process transactions and reach you when needed.

For more information, please see our Return Policy.

Part 7 – Optional Features

We may give you access to third-party tools that we don't monitor, control, or have input over.

You acknowledge that we provide access to these tools "as is" and "as available," without any warranties, guarantees, or endorsements of any kind. We accept no liability arising from your use of these optional tools.

Using any optional third-party tools offered through our site is entirely at your own risk, and it's your responsibility to understand and agree to the terms set by the relevant third-party provider before using them.
We may introduce new features or services on our website in the future, including new tools and resources — and these will also be governed by these Terms of Service.

Part 8 – External Links and Services

Some content, products, and services offered through our Service may include material from third parties.

Third-party links on our site may lead you to external websites that are not affiliated with us. We don't review or evaluate this content for accuracy, and we accept no responsibility or liability for any third-party materials, websites, products, or services.

We're not liable for any harm or damages resulting from your purchase or use of goods, services, resources, or content obtained through third-party sites, or from any transactions conducted with them.

Be sure to carefully review and understand a third party's policies and practices before engaging in any transaction with them. Any complaints, concerns, or questions about third-party products should be directed to that third party directly.

Part 9 –Your Comments and Feedback

If you send us specific submissions at our request (such as contest entries), or send creative ideas, suggestions, proposals, plans, or other materials on your own initiative — whether by email, post, or other means (collectively, "comments") — you agree that we may freely edit, copy, publish, distribute, translate, or otherwise use those comments in any medium, at any time, without restriction. We are under no obligation to (1) keep any comments confidential, (2) compensate you for them, or (3) respond to them.

While we're not obligated to, we may monitor, edit, or remove any content we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that infringes on intellectual property rights or violates these Terms.

You agree that your comments won't infringe on any third party's rights, including copyright, trademark, privacy, or other personal or proprietary rights. You also agree that your comments won't include unlawful, abusive, or obscene material, or any viruses or malware that could affect the Service or related websites. Using a false email address, impersonating someone else, or otherwise misleading us about the origin of your comments is not permitted. You're solely responsible for your comments and their accuracy — we accept no responsibility or liability for comments posted by you or any third party.

Part 10 – Personal Information and Privacy

Any personal information you submit through our store is subject to our Privacy Policy.

Part 11 – Mistakes and Inaccurate Information

Occasionally, information on our site or within the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to update or change information, or cancel orders, at any time and without notice — even after an order has been submitted.

We're not obligated to update, amend, or clarify information on the Service or related websites (including pricing) unless required by law. The presence of an update or refresh date doesn't mean that all content has been reviewed or modified.

Part 12 – Prohibited Activities

Beyond the other restrictions outlined in these Terms, you may not use this site or its content:

(a) for any unlawful purpose; (b) to encourage others to engage in unlawful acts; (c) to violate any local, state, national, or international laws or regulations; (d) to infringe upon our intellectual property rights or those of others; (e) to harass, abuse, defame, discriminate, or intimidate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) to submit false or misleading information; (g) to upload viruses or malicious code that could impact the Service, related sites, or the internet; (h) to collect or track others' personal information; (i) to spam, phish, or scrape data; (j) for any obscene or immoral purpose; or (k) to interfere with or bypass the Service's security features. We reserve the right to terminate your access for violating any of these prohibited uses.

Part 13 – Disclaimers and Liability

We don't guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, nor do we guarantee the accuracy or reliability of any results obtained through it.

We may remove or discontinue the Service at any time, for any period, without notice.

You agree that your use of — or inability to use — the Service is entirely at your own risk. Except where we've explicitly stated otherwise, the Service and all related products are provided "as is" and "as available," without warranties or conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, or non-infringement.

Under no circumstances will LUCMARAUR LLC, its directors, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, or direct, indirect, incidental, or consequential damages — including lost profits, lost revenue, or data loss — arising from your use of the Service or any related products, whether based on contract, tort, or otherwise, even if we've been advised of the possibility of such damages.

Since some jurisdictions don't allow the exclusion or limitation of liability for incidental or consequential damages, our liability in those cases will be limited to the fullest extent permitted by law.

Part 14 – Severability Clause

If any provision of these Terms of Use is found to be unlawful, invalid, or unenforceable, that provision will still be enforced to the fullest extent permitted by law. The unenforceable portion will be considered separated from these Terms, without affecting the validity or enforceability of the remaining provisions.

Part 15 – Ending these terms

Any obligations or liabilities incurred by either party before the Termination Date will remain in effect after this Agreement ends. These Terms of Use remain effective until terminated by you or by us. You may end these Terms at any time by letting us know you no longer wish to use our services, or simply by discontinuing your use of our website. If, in our sole discretion, you fail to comply with any part of these Terms, we may terminate this Agreement immediately and without notice — in which case you'll remain responsible for any outstanding amounts owed up to the termination date. We may also restrict or deny your access to our Services, in whole or in part, as a result.

Part 16 – The Complete Agreement between us

Our decision not to enforce a particular right or provision under these Terms doesn't mean we're waiving that right. These Terms of Use, together with any policies or operating rules we post on this site or in connection with the Service, make up the complete agreement between you and us regarding your use of the Service. They replace any earlier agreements, communications, or proposals — written or verbal — between you and us, including prior versions of these Terms. Any ambiguity in interpreting these Terms won't be held against whichever party drafted them.

Part 17 – Governing Law and juristriction

These Service Terms, along with any separate agreements under which we provide Services to you, are governed by and interpreted according to the laws of China.

Part 18 – Updates to These Terms

You can check the most current version of these Service Terms on this page at any time. We reserve the right to update, modify, or replace any part of these Terms by posting changes to our website, at our sole discretion. It's your responsibility to check the site periodically for updates. Continuing to use or access our website or Service after any changes are posted means you accept those changes.

Part 19 – How to Contact Us

Questions about these Service Terms can be directed to support@rocabay.co.uk.

Our contact details are below:

LUCMARAUR LLC
17350 State Hwy 249, Ste 220
Houston, TX 77064

EIN 36-5189224