Privacy policy

Our Privacy Policy

We know that trust is essential, and protecting your privacy is something we take seriously. On this page, we'll explain what data we collect when you use our website, why we collect it, and how it helps us improve your experience. Our goal is to make sure you understand exactly how we operate.

This privacy policy applies to the services provided by Rocabay.

Please note that Rocabay is not responsible for the privacy practices of other sites or sources. By using this website, you confirm that you accept this privacy policy.

Rocabay respects the privacy of everyone who visits our site and ensures that any personal information you share with us is handled confidentially.

How We Use Collected Data
When you sign up for one of our services, we'll ask for certain personal information. This data is used solely to deliver that service and is stored on Rocabay's secure servers or those of a trusted third party. We do not combine this data with other personal information we may hold.

Communication
When you email us or send other messages, we may keep a record of that correspondence. In some cases, we'll ask for personal information relevant to your inquiry so we can properly address your questions or requests. This data is stored on Rocabay's secure servers or those of a trusted third party, and we do not combine it with other personal information we hold.

Cookies
We collect data to better understand our customers so we can tailor our services to their needs. Our website uses "cookies" (small text files stored on your device) to help us analyze how visitors use the site. Information generated by these cookies may be transferred to Rocabay's secure servers or those of a trusted third party.

We use this information to monitor site usage, generate reports on website activity, and support other services related to site performance and internet usage.

Purpose of Data Use
We do not use your information for any purpose beyond what's described in this privacy policy, unless we've received your prior consent.

Third Parties
We do not share your information with third parties, except for the web applications required to run our online store — such as the WebwinkelKeur review system. Any data shared with these applications is used solely for their intended purpose and is not distributed further. In some cases, information may be shared internally, and all our employees are required to keep your data confidential.

Changes to This Policy
This privacy statement reflects how our site currently operates. As our website evolves, this policy may be updated accordingly, so we encourage you to review it periodically.

Your Choices Regarding Personal Data
Every visitor has the right to view, update, or delete any personal information they've shared with us.

Newsletter Preferences
Every email we send includes an option at the bottom to update your preferences or unsubscribe.

Updating or Removing Your Information
If you'd like to update your data or have it removed from our records, please reach out to us using the contact details below.

Disabling Cookies
Most browsers accept cookies by default, but you can adjust your settings to block all cookies or receive alerts when one is being used. Keep in mind that disabling cookies may affect the functionality of some features on our site and others.

Questions and Feedback
We routinely review our compliance with this privacy policy. If you have any questions, feel free to reach out:

www.rocabay.co.uk
support@rocabay.com